Frequently Asked Questions (FAQs)

    Eye Care Professionals

    If you are using Abby -- ABB Optical's FREE Online Contact Lens Ordering Platform -- and have questions, you've come to the right place.

    FAQs for ECPs

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    Frequently Asked Questions (FAQs)

    For Patients

    Hi. I'm Abby! Your eye doctor is using me to order your contact lenses. Click the button below, to see the answers to the most Frequently Asked Questions (FAQs) I get from patients just like you!

    FAQs for Patients

     

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    Remember, you can always chat, call or email us!

    To chat live with a customer service representative, click the "HELP" button on the bottom right.

    Or call us toll free at 833-741-ABBY.

    If you are a doctor and have a specific question about your account, please feel free to email an Abby Advisor!